Returns & Exchanges
At Solar Balls, we want you to shine in your new gear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. If your purchase doesn't perfectly fit your style, our streamlined process makes it easy to find your cosmic match.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the journey back to our warehouse to ensure a safe arrival.
Receive Refund or Credit
After our team inspects the returned items, we will issue a full refund to your original payment method or send out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing